If you are using Outlook on a MacOS device and wish to view shared mailboxes please follow the below steps.
- In the Tools menu, choose Accounts, and select the account that has access to the mailbox.
- Select Delegation and Sharing
- Choose Shared With Me tab
- Choose + to add a shared or delegated mailbox
- Alternatively, you can also go to File > Open > Shared Mailbox, to open a shared or delegated mailbox.
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